Privacy Policy
At Selenthe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.selenthe.com], shop with us, or otherwise interact with our services.
Information We Collect
Personal Information You Provide:
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When you create an account, place an order, sign up for newsletters, or contact customer service, we collect information such as your name, email address, shipping and billing address, phone number, and payment details.
Automatically Collected Information:
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When you visit our site, we may collect data through cookies, web beacons, and similar technologies. This includes your IP address, browser type, operating system, pages visited, time spent on the site, and referring websites.
How We Use Your Information
We use your data to:
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Process and fulfill your orders, including shipping and payment processing.
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Communicate with you about your orders, shipping updates, and customer service inquiries.
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Personalize your shopping experience and provide product recommendations.
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Send you marketing communications and promotional offers, if you have opted in.
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Improve our website, products, and services through analytics and user feedback.
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Detect, prevent, and address fraud or unauthorized transactions.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
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Service providers and partners who help us operate our business, such as payment processors, shipping companies, IT services, and marketing platforms.
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Legal authorities, if required by law or to protect our rights.
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Business transfers, in case of a merger, acquisition, or sale of assets, where your information may be transferred to the new owner.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. You can control or disable cookies through your browser settings, but this may affect site functionality.
We also use third-party analytics tools, such as Google Analytics, to understand site traffic and improve our services. These tools may collect anonymous data about your visits.
Security of Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have rights related to your personal data, including:
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Accessing and obtaining a copy of your information.
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Requesting corrections or updates.
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Requesting deletion of your data.
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Opting out of marketing communications.
To exercise any of these rights, please contact us at support@selenthe.com.
Children’s Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy and notify you by posting the updated policy on our website.